At Amplifya Service Ltd, we want you to be completely satisfied with your purchase. If for any reason you’re not, we offer a straightforward return process to ensure your experience is hassle-free.
Return Eligibility
You can return items within [X] days of receiving your order, provided they meet the following conditions:
- The item is unused and in its original condition.
- The item is in its original packaging with all tags and accessories included.
How to Return an Item
- Contact our customer service team at [Insert Email or Phone Number] within [X] days of receiving your order.
- Provide your order number and reason for return.
- Our team will guide you through the return process and provide a return label if applicable.
Return Shipping
- Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
- We recommend using a trackable shipping service to ensure the safe return of your product.
Refund Process
Once we receive the returned item, we will inspect it and process your refund within [X] business days.
- Refunds will be issued to the original payment method.
- Please note that shipping fees are non-refundable.
Exchanges
If you’d prefer an exchange instead of a refund, please contact us within [X] days of your purchase, and we’ll be happy to assist you in arranging the exchange.
Damaged or Defective Items
If your item arrives damaged or defective, please notify us within [X] days, and we will provide a full refund or exchange at no extra cost to you.